Effective Date: March 2, 2026
Carolina Moisture Control LLC, doing business as Carolina Moisture & Pest (“we,” “us,” or “our”) DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit our website, https://carolinamoistureandpest.com (the “Site” ), and use our services.
We collect the following types of information:
Personal Information:
Service-Related Information:
Non-Personal Information:
Customer Communication:
We use collected data for the following purposes:
By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.
Opt-In & Consent: You will only receive messages if you have explicitly opted in. We obtain your prior express written consent before sending any marketing text messages. Consent is not a condition of any purchase. We maintain timestamped records of all opt-in actions and comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws.
Opt-Out Instructions: You can cancel SMS notifications at any time by replying “STOP” to any message you receive from us. You will receive a final confirmation message, and no further messages will be sent unless you re-opt in. All opt-out requests are processed immediately.
Message Frequency & Content: Message frequency varies based on your interactions with our business. Messages will be directly related to the services you have requested. We do not send promotional content without specific consent.
Help & Support: Reply “HELP” for assistance or contact us at ch**@*********************ol.com. Customer support is available during regular business hours.
Carrier Information: Standard message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support of services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We implement strict data protection measures to safeguard your SMS opt-in information and consent records.
We do not sell, rent, or trade personal information. We may share information only in the following circumstances:
Service Providers: We may share information with third-party vendors who assist in our operations, such as payment processing, appointment scheduling, and SMS message delivery. All service providers are contractually obligated to maintain confidentiality and security.
Legal Compliance: We may disclose information if required by law, legal process, or to protect our rights, or in response to valid law enforcement requests or court orders.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data remains protected under the terms of this policy.
All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
We implement and maintain reasonable security measures to protect your personal information, including encryption of sensitive data in transit and at rest, secure access controls and authentication mechanisms, regular security assessments and updates, employee training on data protection, and breach notification protocols in accordance with applicable laws. Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.
We use cookies and similar tracking technologies to analyze site traffic, remember your preferences, improve website functionality and user experience, and measure the effectiveness of our services. You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.
You have the right to:
To exercise any of these rights, please contact us using the information provided in Section 11.
Our Site may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of those sites and encourage you to review their policies. This Privacy Policy applies only to information collected by Carolina Moisture & Pest.
Our services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date. For significant changes, we will notify you by email or through a notice on our website. You are advised to review this Privacy Policy periodically for any changes.
If you have questions about this Privacy Policy or how your information is handled, please contact us:
By using our website and services, you consent to this Privacy Policy.